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    Their Problem First
    1 bite · 2 chews

    Their Problem First

    A 1-inch rye crisp with smoked salmon, cucumber and lemon-dill cream — offered open-faced, not pitched

    She teaches exhibitors to begin with the visitor's problem, not the company's founding date, and to let the visitor take the controls in a demo.

    Why this bite? Value first, pitch second. An open bite that invites the guest in rather than talking at them.

    The Story

    Robyn Davis story cover

    A visitor does not walk up to hear a rehearsed corporate history. Robyn asks the exhibitor to listen first, lead with something useful and let the person across the counter participate. This open-faced bite faces outward: a cool cucumber curl invites the first move; rye, salmon and dill deliver the value after the invitation. It does not need a speech to explain itself.

    Prep: 15 minYield: 12 one-inch bites

    Ingredients

    • 12 one-inch rye crisps
    • 4 oz smoked salmon
    • 2 tbsp crème fraîche
    • 1 English cucumber
    • Fresh dill
    • Lemon zest

    Preparation

    1. 1.Cut rye crisps to one inch across.
    2. 2.Mix crème fraîche with dill and lemon zest.
    3. 3.Spread a small amount on each crisp, then fold a thin strip of salmon and cucumber over it.
    4. 4.Finish with dill and serve immediately so the rye stays crisp.